Client Overview: Our client, a prominent Property Management Company, manages the operations of dozens of multi-family complexes across the Southeast. In addition to overseeing existing properties, they also partner with investors and developers in the construction of new apartment buildings, making it critical to integrate efficient waste management solutions from the earliest stages.
Challenge: Developing new multi-family properties presents significant waste management challenges. It requires strategic planning to design efficient, effective, and cost-optimized waste management infrastructure. These considerations must align with property aesthetics and adhere to waste hauler operational requirements, while also securing owner-favorable contracts to manage ongoing waste costs.
PWS’s Approach: Given our deep and long-standing relationship with the client, Performance Waste Solutions (PWS) is engaged early in the development process to ensure waste management planning is integrated from the start. Working closely with developers, architects, and other stakeholders, PWS provides a comprehensive suite of services:
- Site Plan Evaluation:
- PWS evaluates site plans, considering the layout, building density, and tenant needs to ensure effective waste management.
- We establish a waste management plan that includes the location, size, and orientation of dumpster enclosures to meet hauler requirements.
- We ensure that ingress and egress meet safety and operational standards, including provisions for necessary electrical connections to operate equipment.
- PWS balances aesthetic considerations with functionality, offering options for building materials that integrate well with the overall property design.
- Pre-Occupancy Contract Negotiation:
- Before tenants occupy the property, PWS negotiates owner-favorable contracts with waste haulers. These agreements ensure optimal service levels, performance guarantees, and low caps on annual rate increases.
- Our involvement ensures that owners minimize upfront investments in waste enclosures while optimizing ongoing service costs.
- Ongoing Waste Management and Support:
- PWS serves as a single point of contact for all waste-related activities.
- We audit monthly waste hauler invoices, request credits when applicable, and handle disputes.
- We also manage contract renewals to prevent unexpected auto-renewal clauses and surprise rate increases.
Results and Benefits:
- For Property Owners:
- Minimized investment in waste infrastructure through efficient design and placement of enclosures.
- Reduced ongoing waste management costs through competitive contracting and efficient operations.
- Improved tenant satisfaction due to reliable and efficient waste services.
- For the Property Management Company:
- Simplified waste management with PWS as a single point of contact, reducing internal administrative burdens.
- Consolidated, audited monthly waste bills that are accurate and transparent.
- An effective waste contract management system that ensures favorable terms, eliminating auto-renewal surprises and minimizing rate increases.
- Increased owner satisfaction due to minimized costs, smooth operations, and streamlined waste management processes.
Conclusion: PWS’s involvement early in the development process and continued oversight during operations has proven to be invaluable to the property management company and its owners. By designing thoughtful waste management systems, negotiating favorable contracts, and managing ongoing service, PWS ensures lower costs, efficient operations, and higher tenant satisfaction. This partnership exemplifies how proactive waste management planning can support the success and profitability of new multi-family developments.
